In brief
- Shangri-La Dubai — 5 stars, Dubai
- Guest rating: 9,6/10 (425 reviews)
- Price level: $$
- Highlights: Good location, Friendly staff
What guests say
Category scores
| Cleanliness | 10,0/10 |
| Service | 10,0/10 |
| Location | 10,0/10 |
| Room quality | 10,0/10 |
| Amenities | 10,0/10 |
| Value for money | 9,0/10 |
| Food and drink | 8,0/10 |
| Overall experience | 10,0/10 |
Facilities and amenities
- Elevator
- Fitness centre
- Safety deposit box
- Spa and wellness
- Parking
- Tennis court
- Swimming pool
- Free Wi-Fi
- Restaurant
- 24-hour front desk
- Terrace
- Luggage storage
- Sauna
Location
- Area: Dubai
- Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000
- Nearest airport: DXB
Practical details
- Check-in: 02:00 PM
- Check-out: 12:00 PM
- 10 room types
- Pets not allowed
Ratings and facility data come from our booking provider.
Guest reviews
6 of 425 reviews. Texts are in the guests' own words, untranslated.
10.0Couple, March 2026 · Tripadvisor
The most incredible hotel
The best hotel in the world If only I could express how well they treat the guest And the care they take with each guest that stays in the shangri la We love the hotel and would never stay anywhere else in Dubai It such a beautiful hotel but most of all the…
10.0Group of friends, March 2026 · Tripadvisor
Shangri-la Dubai
Brilliant hotel and staff more than helpful especially Khodarahm who went above and beyond everytime.
10.0March 2026 · Tripadvisor
Feels like home
We’ve been staying at Shangri-La Dubai for the first time, the hotel and the staff were just incredible. Super suite with interconnecting room for the kids. Great service and attention to detail. Special mention to Mahmud who helped everyone during the…
10.0Solo traveller, March 2026 · Tripadvisor
La mejor
Khodarahm is the best good energy good person recomendado al 100 por 100
10.0Solo traveller, March 2026 · Tripadvisor
Outstanding Experience at the Sangri-la Hotel, Dubai
I’am currently staying at the Shangri-la Hotel in Dubai, and the experience is outstanding. The staff are incredibly kind, and the customer service is top-notch. I especially want to highlight Khodarham, who works at the entrance. He is a wonderful guy,…
8.0Couple, March 2026 · Tripadvisor
Luxury experience - minus the pool loungers
Faultless service at this hotel, beautiful rooms and views, and well-worth upgrading to a club room so you have lounge access and benefits. The beds were also extremely comfy and I slept incredibly well. The only reason why I've not given 5 stars is because…